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Survey says! Member survey coming soon

Your opinion matters to us

Every other year, the Association of Illinois Electric Cooperatives (AIEC) conducts a statewide member survey project on EnerStar’s behalf. Participants are randomly selected by a marketing survey firm, with close ties to our national organization, is conducting the survey. 

“These surveys are very important to our co-op, and we welcome your input,” EnerStar CEO Mike Clark said. “If a member/owner receives a survey and cannot rate EnerStar with a score of 8, 9 or 10, please give us a call prior to completing the survey. We want the best experience for our membership-owners.” 

Neither the AIEC or the survey firm, will ask for credit card numbers or sell or share your private information. They will provide us with the anonymous survey results, and we will evaluate the information that is gathered to help improve our service to our member-owners. 

The more completed survey questionnaires we receive, the more accurate the information will be, so if you’re selected to participate, please take the time to complete the short survey. We anticipate that survey questionnaires will be distributed in August and September. 

If you have any questions about the survey, please contact EnerStar’s Angela Griffin at 800-635-4145 or via email at agriffin@enerstar.com. We appreciate your help!

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