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Survey says! Member survey coming soon

Let your voice be heard!

Every other year, the Association of Illinois Electric Cooperatives (AIEC) conducts a statewide member survey project on EnerStar’s behalf. Participants are randomly selected by Inside Information who has worked with cooperatives across the country.

“These surveys are very important to our co-op and we welcome your input,” EnerStar CEO Mike Clark said. “If a member-owner participating in the survey cannot rate EnerStar with a score of 8, 9, or 10, then please give us a call. We want the best service for our member-owners and need to know if that is not being achieved.” He emphasized with recent changes in the last couple of years, such as a significant reduction in power outages, that EnerStar will continue to improve their results.

Neither the AIEC or Inside Information, will not ask for credit card information or sell or share your private information. They will provide us with the anonymous survey results, and we will evaluate the information that is gathered to help improve our service to our member-owners.

We need YOUR help! The more completed survey questionnaires we receive, the more accurate the information will be, so if you’re selected to participate, please take the time to answer the short survey. We anticipate that survey questionnaires will be distributed in September.

If you have any questions about the survey, please contact EnerStar’s Angela Griffin at 800-635-4145 or via email at agriffin@enerstar.com. We appreciate your help!

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