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Coop News from EnerStar

Members share opinions in recent satisfaction survey

As part of an effort to continually learn from members and look for areas of improvement, EnerStar Electric Cooperative recently participated in a member satisfaction survey which gathered feedback from 600 members.

The survey, conducted by an independent research firm and coordinated by the Association of Illinois Electric Cooperatives, measured satisfaction with EnerStar in core services and member care as well as gaining insight into member preferences for communication and program interest levels.

Capstone: Comparing our co-op to others

In 2018, EnerStar was one of about 40 cooperatives to participate in a national benchmarking initiative called CAPStone, which surveyed over 20,000-plus cooperative members. The CAPStone model uses specific questions to create a “Cooperative Attitude and Performance Score,” which allows cooperatives to compare performance.

Electric rates

Answer to common survey questions/comments

Why are electricity rates higher in rural areas? What difference does it make how far the electricity travels to get to my home—shouldn’t it be the same price?

2019 Director Candidate Profiles

Ballots for this year’s director election were mailed to each member on Feb. 18, 2019. Completed ballots must be returned to the EnerStar office by Friday, March 15 at 4:30 p.m. or can be brought to the annual meeting on Saturday, March 16, 2019. Voting District A and B elections are uncontested. In Voting District C, there are two candidates for the director position. The biographical information for all candidates have been provided by the candidates who are solely responsible for the content.

EnerStar wins safety award

More than 100 Illinois electric co-op linemen, supervisors and warehouse personnel attended the annual Safety Supervisory Technical Conference held in Decatur, Jan. 30-Feb. 1. The meeting provides the newest safety information to help them continually evaluate and improve safety performance.

Years of Service Recognized at Annual Meeting

L-R: Chad Cornwell (20 yrs.), Russ Camp (10 yrs.), Angela Griffin (30 yrs.), Mike Huddleston (20 yrs.) and Tim Haddix (30 yrs.).v

All you need to know about EnerStar’s upcoming Annual Meeting of Members

Saturday, March 16, 2019

EnerStar’s Annual Meeting of Members is just around the corner! Mark your calendars for Saturday, March 16.

When you receive your booklet:

Read and follow the voting instructions, and return your ballot in the envelope provided.

It may be mailed or hand-delivered to the ­EnerStar office and must be received by 4:30 p.m. on Friday, March 15, 2019. Ballots received in the mail or in the office ­after that date will be null and void. Ballots may also be brought to the Annual ­Meeting on ­Saturday, March 16, 2019, at Crestwood School, Paris, IL.

Please do not use the Ballot Return Envelope for any purpose other than the return of your ­ballots. 

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