EnerStar CEO Update - Dave Clinton
Time for an upgrade: New metering system to be installed
Many of us cannot live without cell phones. You have probably upgraded several times since your first phone. Sometimes, the upgrade is to remain current, while other times, the changes can be significant.
Like a cell phone upgrade, EnerStar’s current metering system needs an upgrade. The update will be revolutionary and will change how we conduct business. It’s a win-win situation; the co-op as a corporation will benefit, and individuals who want more control over their electric bill can also benefit personally. The new system promises a brighter future for all of us.
Current metering system end-of-life
Many members will recall the days when they manually read meters and mailed the readings back on a postcard for the next month’s billing statement. In 2010, the co-op implemented its first automated metering system. The technology was revolutionary back then, using power lines to transmit data. The co-op office communicated with the meters in the field, which transmitted meter readings and power quality data. This system has served us well beyond its expected lifespan and saved the co-op money; we are grateful for that. However, the day has come when this one-way communication technology is out-of-date, and finding replacement parts has become difficult, if not impossible.
New metering system to be installed
In our rapidly changing electric industry, our electric meters must allow for two-way communications to be compatible with our other systems. Just as important, the outdated metering system has been a significant obstacle to modernizing the rate options and services we provide to our members.
That is why, over the next year, EnerStar will gradually replace our metering system with one that uses industry-standard wireless technology. We will begin with commercial accounts and, as meters are delivered, work our way to residential meters. We will communicate more about the installation when the time arrives.
While the new system offers many benefits to the cooperative’s day-to-day operations, this article will focus on direct membership benefits. Here are a few highlights:
- Improved outage communications. Because the new metering system will communicate wirelessly instead of over the power lines, your meter will alert the cooperative so crews can be dispatched even quicker if your power goes out. It will also improve outage communications for those members using our SmartHub app.
- Improved reliability. The new metering system will provide more robust data, like power quality reporting. We can identify hazards or weak spots before they cause outages, enhancing electric reliability.
- Real-time data reporting. The co-op can offer incentive rates and rebates for load shifting using real-time data. Members can take advantage of lower energy rates by using more “off-peak” power, allowing them more control over their electricity usage and costs. For example, they can avoid running the washing machine or dishwasher between 4 p.m. and 7 p.m. on weekdays to benefit from better pricing.
The co-op employees are excited to get the new metering system up and running. It will revolutionize our operations, making us more efficient across many work areas. Most importantly, we look forward to using this new technology to continue improving your service experience. To keep you updated, you will continue to see future articles in this magazine, and information will be mailed directly to your home or business.